Thumbtack Phone, Email, Address, Customer Service Contacts
3. The Thumbtack Guarantee. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. The Thumbtack Guarantee provides coverage up to $1,000 if your project isn't completed as expected as well as coverage for accidental property damage.
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How to Contact Thumbtack Customer Service/Support Thumbtack for Professionals Contact Information Listed below are our top recommendations on how to get in contact with Thumbtack for Professionals.
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How it works First, target the right jobs for you. On Thumbtack, you create a profile and let the customers reach out. Tell us about the jobs you want โ what kind, what size, when and where. When your preferences match a customer's job details, you show up in their search results. If they're interested in your business, they'll get in touch.
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If you tried this last week much of the company was off as we were meeting in person for the first time in nearly 3 years (since we went remote-first during the pandemic) - so, phone support was not available during that time.
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How to contact Thumbtack customer service. If you need to contact Thumbtack for any reason, you have a few options. We'd recommend the following: Thumbtack Phone Number. 1-866-501-5809. Use When: Your problem is serious, and you need to speak to a person who can give you immediate support. Thumbtack Email [email protected]
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The Thumbtack Guarantee is limited to $1000 for the Money-Back Guarantee, and $100,000 for the Property Damage Guarantee, and it applies only to customers. This means Thumbtack will accept Guarantee requests only from the person who, using Thumbtack as a registered user, requested work and hired the professional through Thumbtack.
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About this app. When you need to hire a pro for your home project - whether a house cleaner, plumber, roofer, or handyman - Thumbtack helps you find them for free. Hire local pros near you for any project โ from lawn mowing to home design. Finish up seasonal tasks and make sure your house is ready for changing temperatures and weather.
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Thumbtack's Front Desk service has been fantastic. My instant reply is exactly what I needed to be that first response to the customer when they post a job, giving me time to review the details of the job and then follow up with a reply or call to discuss it. Many times, customers tell me "thank you for replying so quickly".
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44 Unresolved Total complaints: 44 Resolved complaints: 0 (0%) Unresolved complaints: 44 (100%) Our verdict: Engaging with Thumbtack at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback.
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Additionally, Service Professionals agree that Thumbtack may reverse payments that have been made to a Service Professional's Stripe Connected Account when a customer refund or guarantee payout is warranted, including in connection with such Service Professional's actions or inactions that are prohibited by these Terms.
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Report a concern - Thumbtack HelpIf you have a problem with a pro you hired on Thumbtack, you can report it to us using our online form. We'll review your case and try to help you resolve the issue. You may also be eligible for our Thumbtack Guarantee, which covers up to $1,000 of property damage or unsatisfactory work.
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Find answers quickly. Get back to doing what you love.
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Thumbtack is 20 out of 23 best companies in the category Handyman on Trustpilot. Thumbtack is 2 out of 2 best companies in the category Lawn Care Service on Trustpilot. Thumbtack is 13 out of 16 best companies in the category Moving Company on Trustpilot. Thumbtack is 74 out of 105 best companies in the category Online Marketplace on Trustpilot.
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Thumbtack's business model only benefits thumbtack and their investors. That is the problem here, In the beginning, thumbtack was fair they charged $3, $5. Thumbtack benefitted, so did we, now, they suck us all dry out of selfishness. 1. Level-Paramedic-3036.
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Contact us: +1 (855) 663-9023 or let us call you. See how Thumbtack is different. No subscription fees There's no charge to join, no annual fees, and no membership fees. Great customers Hear from customers who choose you, with high intent to hire. Control & flexibility Powerful tools help you budget and control how many leads you get. Features
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